Consumer Law

Expert Consumer Law Solicitors in Essex

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Professionals in Consumer Legislation 

If you have purchased a product which was faulty or received a bad service, this can cause a tremendous amount of frustration, distress and suffering. As a consumer, when you buy goods or services from a business, you agree to their terms of service. Service providers and businesses also have a duty to make sure what they sell complies with Trading Standard regulations and Consumer Law.

Consumer Law provides protection to the consumer against unfair selling practices for goods and services. Consumer Law is wide ranging and includes many legal matters. North Ford Solicitors have extensive experience in all aspects of Consumer Law. Our Firm has represented Clients on many Consumer Law matters including but not limited to:

• Being sold faulty goods 
• Non-delivery of goods
• Defective motor vehicle sales
• Dispute over insurance claims or coverage
• Law quality work from tradesman (for example, plumbers, electricians, builders)
• Products or services sold which are of low quality or not as described
• Products or service warranty disputes
• Disputes with airlines, hotels and tour operators
• Fraud claims
• Mis-selling and misrepresentation
• Breach of contact
• Poor Service
• Negligence



The Consumer Rights Act provides statutory rights, so any items consumers buy must be fit for purpose, of satisfactory quality and match the description given when sold. North Ford Solicitors has represented Clients on many Consumer Law matters. Some Notable Cases that our Firm has conducted include the following:


JB v DD [2015] - Romford County Court – Misrepresentation


Successful claim by client tenant against landlord for misrepresentation by silence, breach of covenant for quiet enjoyment, and disrepair following the letting of residential property. Compensation and costs were successfully awarded to the client for the sum of £23,339.00.


DAVIS SOLICITORS L.L.P. v RAJA AND ANOTHER [2015] EWHC 519 (QB) - Professional Negligence


Acted for defendants in a defence for unpaid fees and counterclaim for compensation and costs for professional negligence against a firm of solicitors. Our Client’s were successful and were awarded £21,613 in costs and damages. The matter was reported in the Law Society Gazette as follows:

http://www.lawgazette.co.uk/law/solicitor-loses-21k-negligence-strike-out-appeal/5047312.fullarticle


The neutral citation for the judgment is [2015] EWHC 519 (QB) and an electronic copy is as follows:


http://www.bailii.org/ew/cases/EWHC/QB/2015/519.htmlNew Paragraph


DS LLP v JG [2018] - Professional Negligence


A claim was issued by a firm of solicitors against our client for unpaid fees. We defended the claim on behalf of our client on the grounds of professional negligence against the solicitors firm. We successfully defended the claim at trial, and were also successful on appeal. We also successfully recovered compensation and costs at the sum of £39,696.57 from the solicitors firm.


ST v UNIVERSITY (2020) - Breach of Contact & Negligence


Successfully acted for a Student in a claim for breach of contract and negligence against a prestigious University. Our Client succeeded in securing reinstatement into this University. We also successfully recovered compensation and legal costs for our Client.


TC -v- A M (2020) - Consumer Law


Acted for the Claimant in matter against a Car Dealership. Our Client purchased a vehicle which was of an unsatisfactory quality and not fit for purpose. An action was pursued under the Consumer Rights Act and we obtained a successful refund for the Client.


AI plc -v- FAN (2021) – Claim by Insurance Company for Repair Costs, Breach of Contract


Acted for the Defendant in a claim by a Motor Insurance Organisation for the recovery of repair costs exceeding £28,000. The Claimant sought to recover these sums from our Client on the grounds of an alleged breach of contract. We successfully defended the Claim for the Client, whereby the Claimant did not proceed with the Claim against our Client.

 

If you need legal advice in respect of any aspect of Consumer Law, the team at North Ford Solicitors can provide you with professional legal support, guidance and representation. Contact North Ford Solicitors and we will provide you with a professional legal service to help you with your matter. 



Expert Legal Services In Romford, Essex

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North Ford Solicitors in Romford, offers Expert Legal Assistance and representation for all kinds of Civil Litigation cases in Essex. Call our Civil Litigation Experts.
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